Drive with Confidence – Comprehensive Protection for Every Journey
At Excellence Rent a Car, your safety and peace of mind are our top priorities. Every vehicle in our fleet comes with comprehensive insurance coverage, ensuring that you can enjoy your ride with confidence.
Insurance Policy
Comprehensive insurance coverage designed to protect you and provide peace of mind during your rental experience with transparent terms and reliable support.
Coverage Overview
Our insurance policy provides comprehensive protection against various risks during your rental period.
Accidental Damage: Covers collisions, scratches, and dents within policy limits.
Theft Protection: Safeguards against vehicle theft during the rental period.
Third-Party Liability: Protects against damage or injury caused to other people or property.
Natural Events: Covers damages due to fire, floods, storms, or other natural occurrences (as per policy).
Renter Responsibilities
Always drive responsibly and follow UAE traffic rules. In the event of an accident, inform our team immediately. Provide all necessary documentation, including a police report if required. Any damages due to negligence, reckless driving, or unauthorized use are the renter's responsibility.
Insurance Limits & Deductibles
Coverage limits and deductible/excess amounts are specified in your rental agreement. The renter is liable for any amount exceeding the insurance coverage. Failure to report incidents promptly may result in additional charges.
Claims Procedure
Contact our customer support immediately after any incident. Take photographs of the damage for documentation. Submit a police report or other official documentation if required. Our team will guide you through the claim processing and any required payments.
Preventive Measures
Conduct a pre-rental vehicle inspection and report any pre-existing damages. Avoid distractions and unsafe driving practices. Ensure the vehicle is parked safely and securely when not in use.
Contact Support
For any questions or assistance regarding our insurance policy, our team is available to help:
Our Commitment
We aim to provide a hassle-free, transparent, and comprehensive insurance coverage, allowing you to enjoy your rental experience in complete safety and confidence.
Emergency Protocol
In case of an accident or emergency, contact us immediately at +971 56 555 5479. Do not leave the scene without proper documentation and ensure your safety first. Our 24/7 support team will guide you through the necessary steps.