You can cancel your booking up to 48 hours before the scheduled pick-up without any charges. This allows you to adjust your plans without financial burden. Free cancellation ensures that you have peace of mind when planning your trip or rental schedule.

Cancellations made within 48 hours of the scheduled pick-up time are subject to a 50% fee of the total rental amount. This policy helps us manage our fleet efficiently and ensures availability for other customers.

If a vehicle is not picked up at the scheduled time and the booking is not canceled, a 100% charge of the rental amount will apply. This ensures fairness for both the customer and the company, preventing misuse of our reservation system.

Refunds for eligible cancellations will be processed within 5–7 business days to the original payment method. During peak seasons or special promotional periods, the cancellation terms may vary. Customers will be informed at the time of booking. Refund amounts may exclude transaction or processing fees, depending on the payment provider.

If you wish to reschedule your rental instead of canceling, please contact our support team at least 48 hours in advance. Modifications are subject to vehicle availability and may require additional charges if the new rental period has different rates.

Always communicate changes in advance via phone, email, or online portal. Keep a record of your booking confirmation and cancellation or modification receipts. Early communication ensures a smooth refund or adjustment process. Our cancellation policy is designed to maintain a high-quality service experience for all customers while ensuring fairness for the company.